Returns & Exchanges
At Castafiore, we want you to be completely satisfied with your purchase. If your new fashion piece isn't quite right, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare Your Package
Place the unworn items with original tags attached into the original shipping box or a secure mailing bag.
Attach the Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your package.
Drop Off and Track
Hand your package to the designated courier and keep your tracking receipt; your refund will be processed once our warehouse verifies the return.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing